Troubleshooting page
This page will now run some tests to analyse your system. No personal information can or will be accessed and we will only be checking your computer's hardware and internet-browsing capabilities.
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Start Promap System Test
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Click to test
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End Promap System Test
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Send Test Results To Tech Support
If you enter your details into the fields below, you may send these results to our Tech Support department, who will then contact you to try and further diagnose why you are unable to use Promap (mandatory fields denoted in bold).
Supported Systems:
Operating Systems: 32 & 64Bit versions of Microsoft Windows XP, Vista & 7 Only
Internet Browser: 32Bit versions of Microsoft Internet Explorer 7, 8 & 9 Only
Internet Connection: 1Mbps+ ADSL / Cable
Screen Resolution: 1024 x 768
Colour Depth: Highest
Recommended Configuration:
Operating System: Microsoft
Windows 7 64bit
Internet Browser: Internet Explorer 9 32Bit
Internet Connection: 8Mbps+
ADSL / Cable
Screen Resolution: 1280 x 1024
Colour Depth: Highest
