System Requirements
This page will now run some tests to ensure that you can use Promap without any problems. Please wait a few moments.
Tests running. Please wait ...
Tests complete!
Error found!
- You do not have a suitable version of Javascript running successfully in your browser. This may be because you have an old browser, because of your security settings or possibly because it has been explicitly turned off. Because of this error we cannot continue running the test.
- You do not have a suitable web browser. You must have Internet Explorer Version 5.5 Service Pack 1 or higher.
- You do not have a suitable Operating System installed. You must have Windows 98 Second Edition or later.
- You do not have a suitable Operating System installed. 64-bit Windows is not currently supported by Promap.
- Cookies are not supported on your machine. Promap requires cookies to be activated in order to be able to function correctly.
- Your computer date appears to be out by at least 1 hour from our server date. This may cause problems when attempting to log on to Promap.
- You are running at resolution. You must run at least 800 x 600 resolution to use Promap.
You must correct this error before you are able to use Promap. If you wish to, you may also visit our
diagnostics page to gather more information about possible
problems you may be having. You will also be able to send this information to our Tech Support department to help them in
diagnosing your faults.
Recommendations found:
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You are running at
resolution. We recommend running at least 1024 x 768 resolution for Promap, and the optimum resolution is
1280 x 1024, which shows 230% more mapping on screen compared to 800 x 600, for exactly the same price. For
more information about screen resolutions, and detailed instructions on how to change yours, please visit our
screen resolutions page.
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You are running at
resolution. While we recommend running at least 1024 x 768 resolution for Promap, the optimum resolution is
1280 x 1024, as this will enable you to see 78% more mapping on screen compared to 1024 x 768, for exactly the
same price. For more information about screen resolutions, and detailed instructions on how to change yours, please visit
our screen resolutions page.
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You are running Windows XP Service Pack 2. We have fully tested Service Pack 2 with Promap, and all you need to do to
run Promap successfully is to make sure that you permit the download of our ActiveX control when necessary. Simply keep
an eye out for the yellow "information bar" popping up at the top of the window while we are checking the control version,
and follow any necessary instructions.
Test Successful!
Your computer has passed the basic system check. If you are still having problems connecting we would like to suggest you visit our
diagnostics page so that we can gather further information on your
computer. You will also be able to send this information to our Tech Support department to help them in diagnosing your faults.
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What are the requirements for using Promap?
Minimum Specification:
- Windows 2000 SP4, XP SP2, Vista (32bit Operating System Only)
- Internet Explorer 6 or 7
- Internet connection speed 56k or ISDN
- Colour Screen Resolution of 1024 x 768 pixels
- Use of secure communications (https)
- Adobe Acrobat Reader (required for Enviroscreen and Historical Mapping)
- 32 bit colour depth
We recommend a broadband connection for an optimal Promap experience.
Upgrading control problems?
If you have previously installed your Promap map control using an MSI installer file, you may have found that you could not upgrade your control when logging in. If this is the case, please go to your PC's Control Panel menu, choose Add/Remove Programs, select the Promap control and delete it to resolve the issue.
If you have any further issues please call our Technical Support team who will be pleased to assist you further.
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