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System Requirements

This page will now run some tests to ensure that you can use Promap without any problems. Please wait a few moments.

Error found!

  • You do not have a suitable version of Javascript running successfully in your browser. This may be because you have an old browser, because of your security settings or possibly because it has been explicitly turned off. Because of this error we cannot continue running the test.

You must correct this error before you are able to use Promap. If you wish to, you may also visit our diagnostics page to gather more information about possible problems you may be having. You will also be able to send this information to our Tech Support department to help them in diagnosing your faults.
What are the requirements for using Promap?

Supported Systems:

  • Operating Systems: Microsoft Windows XP (32 & 64-bit), Vista (32 & 64-bit) & 7 (32 & 64-bit) Only
  • Internet Browser: Microsoft Internet Explorer 6, 7 & 8 Only
  • Internet Connection: 1Mbps+ ADSL / Cable
  • Screen Resolution: 1024 x 768
  • Colour Depth: Highest (32bit)

Recommended Configuration:

  • Operating System: Microsoft Windows 7 64bit
  • Internet Browser: Internet Explorer 8
  • Internet Connection: 8Mbps+ ADSL / Cable
  • Screen Resolution: 1280 x 1024
  • Colour Depth: Highest (32bit)

Upgrading control problems?

If you have previously installed your Promap map control using an MSI installer file, you may have found that you could not upgrade your control when logging in. If this is the case, please go to your PC's Control Panel menu, choose Add/Remove Programs, select the Promap control and delete it to resolve the issue.

If you have any further issues please call our Technical Support team who will be pleased to assist you further.