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System Requirements

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You must correct this error before you are able to use Promap. If you wish to, you may also visit our diagnostics page to gather more information about possible problems you may be having. You will also be able to send this information to our Tech Support department to help them in diagnosing your faults.
What are the requirements for using Promap?

Minimum Specification:
  • Windows 2000 SP4, XP SP2, Vista (32bit Operating System Only)
  • Internet Explorer 6 or 7
  • Internet connection speed 56k or ISDN
  • Colour Screen Resolution of 1024 x 768 pixels
  • Use of secure communications (https)
  • Adobe Acrobat Reader (required for Enviroscreen and Historical Mapping)
  • 32 bit colour depth

We recommend a broadband connection for an optimal Promap experience.

Upgrading control problems?

If you have previously installed your Promap map control using an MSI installer file, you may have found that you could not upgrade your control when logging in. If this is the case, please go to your PC's Control Panel menu, choose Add/Remove Programs, select the Promap control and delete it to resolve the issue.

If you have any further issues please call our Technical Support team who will be pleased to assist you further.