Support hub

At Promap, we endeavour to provide the support and services that all property professionals deserve. Whenever you need help, support or training we have a wealth of online resources as well as dedicated customer services, technical support and training teams who are happy to help with any query that you might have.

Customer Service

Speak to one of our friendly and experienced Customer Service team members who can help you with a range of queries from forgotten passwords right through explaining details about a new product in Promap.

Training

We know there is a lot to offer in Promap and understanding it all can be tricky. That's why we have a training team that offer a range of flexible and tailored courses across the country to suit exactly what you need. Browse through the course dates, or pick up the phone and arrange your own, personalised course.

Technical Support

We understand that sometimes our customers experience some technical issues which is why we have an established and highly trained technical team. The team are able to work with customers to resolve issues with using Promap, ensure that the product is best suited to the customer's requirements and give advice on how to best use the data that is purchased through Promap.

Invoicing Queries

For all questions regarding payments and invoicing - from changing your account details to details on how to pay your bills, our Accounts team are here to help.