Dismissing Expired Licences
1. Click on the 
button in the bottom right-hand corner of the screen. This will take you to Order and Licence Tracking. Listed here you will find all the licences that have expired under your login in the last seven days. For each licence it will give you the following information:
•Order Date: The date and time of the order is shown.
•Login ID: The user who ordered the report
•Project: The project name that you entered for this order
•Reference: The reference number that you entered for this order
•Site: Details of the site that the licence relates to
To search for a specific expired licence, or to extend the date range of the expired licences being searched for, click Show Options in the top right hand corner of the screen.
Note If you are the admin user for your company you will also be able to view tall expired licences within the organisation as well as your own. |
2. To view the entry in detail click on the 
at the beginning of each line. This will then expand the entry so you can see exactly what the licence relates to.
3. Under each expanded entry will be the option to Dismiss. Select the licences you wish to dismiss using the tick box at the far right of each expanded entry. Click on Dismiss at which point the following warning will appear advising you how you should handle this data.
4. Clicking OK will now remove this download from your expired licences although you will still be able to access it though the Order and Licence Tracking section (see Retrieving Previous Downloads ).