The Admin User creates Standard User accounts. It is important that each Standard User on the system has their own username and password. This ensures the Admin User has full control of their usage. Standard Users have restricted access to saved files and accounting information. The Admin User can also restrict how much they can spend, when they can access the system and whether or not they order reports.
Care must be taken when setting up a new Standard user account. A valid username and password allows the user to spend your company's money, so it's important that:
•Each person has their own Username and Password
•Usernames and Passwords are kept confidential
•Usernames and Passwords aren't easily guessed i.e. Nigel1, Liverpool
It's important that each Standard User has their own account so they are creating an accurate breakdown of their expenditure. If you have more than one user using the same account you will not be able to tell who among those users has spent money and how much.
It is especially important that the Admin User's Username and Password is kept secure. The administrator account is capable of creating new accounts and changing passwords on existing accounts. It is sensible to change your Admin User password regularly, or if you suspect that someone else has used the Username and Password.
It is not recommended that you have more than one Admin User for your organisation. If you do decide to do this, make sure you set up a different administrator account for each person doing the job. Do not share the original Admin User Username and Password, as this account can't be locked out of Promap.
It is not currently possible for an Admin User to stop the original Admin User account. This is to prevent Admin Users from locking themselves out by mistake. The original Admin User account cannot be prevented from being used, it will always be allowed to login. However, you can change the password if you feel it has been compromised.
If you are sure that you want to stop the Admin User account, contact customerservice@promap.co.uk
If you want to stop an additional administrator account that was set up by your Admin User, you can use the Modify User facility in the Admin Pages to put them on stop. See To modify a user account.
See also