Order & Licence Tracking provides you with the ability to track your expired and dismissed licences
To track a licence login as usual and click on the notifications button 
in the bottom right-hand corner of the screen. Alternatively, you can access Order & Licence Tracking via the Downloads manager box or from the Account menu. On this page initially you will see any of your licences that have expired in the last seven days. Should you wish to search for expired or dismissed licences beyond this period click on the Show Options button in the top-right of the expired licences screen which will give you the following search options.
The search criteria listed below can be used in combination e.g. an order number along with an address, or by singularly e.g. by entering just an order number. An explanation of each search criteria is given below.
•Order number: Enter the order number given when you ordered the report you want to track.
•Project: Enter the project that you entered for the order you want to track.
•Reference: Enter the reference that you entered for the order you want to track.
•Expired between: Use the calendar links provided or type in the date range you would like searched. Alternatively use the shortcuts provided.
•Grid reference: Ideal for using if you want to see if you have already ordered a report for the site. Enter the grid reference for the site and a search radius of 100m, 250m, 500m or 1000m.
•Whose licences: You can define your search to just your licences or, if you have been granted access, all the licences for your office or search for licences for one particular user.
Once you have set your search criteria click the Search button to run the search. The results will appear in a grid below the search criteria.
We have provided the most popular searches in predefined formats to save you time.
These predefined searches are listed for you below and are available at an individual and organisational level (If you have the required access):
•Expired in last seven days
•Expired in last month
•Expired in last three months
•Expired in 2013
•Expired in 2012
•All expired licences
To run any of these predefined searches click the relevant button. The results will then appear below the search criteria.
Licence tracking results
The search results will list all the orders that fit the specifications set in your search. The following information is given in the results table.
•Order Date: The date and time of the order is shown.
•Login ID: The user who ordered the report
•Project: The project name that you entered for this order
•Reference: The reference number that you entered for this order
•Site: The site for which the licence applies
Clicking on the relevant licence will then give you the option to renew or dismiss the licence.
See Also