Meet the Team

Josh Rains headshot
Josh Rains
Managing Director
Josh Rains headshot
Josh Rains
Managing Director

As the Managing Director of Landmark Geodata, I’m passionate about working with customers, partners and the Landmark team to uncover the businesses challenges that matter most and then collaborating with geospatial experts to find innovative solutions. I joined Landmark in 2014 and have worked directly with our products, delivering a number of enhancements across or our market leading products, Promap and Envirocheck. I now lead the wider Geodata team, working with our sales, service, success and consulting teams to provide a growing portfolio of geospatial capabilities and products to our customers.

Outside of work, I enjoy spending time outdoors with my young family, am an avid rugby fan, and enjoy diving into DIY projects.

Leon Houseman
Leon Houseman
Senior Marketing Manager
Leon Houseman
Leon Houseman
Senior Marketing Manager

I am responsible for marketing at Promap and work closely with the product and sales teams to ensure we are delighting our customers above everything else. I have over 15 years’ experience in B2B marketing within Management Consultancy, vertical software for Leisure and Education sectors along with experience in FMCG and Motorsport and Aerospace sectors.

During my spare time, I’m a keen cricketer and swimmer. I also enjoy walking my dog around the countryside in the Cotswolds where I live.

Paul Marshall
Paul Marshall
Senior Consultant
Paul Marshall
Paul Marshall
Senior Consultant

I am part of the Landmark Geodata Consulting team, bringing over 10 years’ experience in the PropTech and data markets. My expertise is stretching the capabilities of data to provide functional and workable solutions for companies looking to use GeoData for key insights or to make their daily workflows easier. I am also a regular speaker at conferences and universities.

I am a keen sports fan, particularly American Football and Rugby League. I also play bass guitar in a rock covers band and have recently become a keen amateur runner.

Jordy Koning
Senior Account Manager
Jordy Koning
Senior Account Manager

I am a Senior Account Manager within the Geodata team at Landmark Information Group, helping organisations make better decisions through the use of location-based data. My role focuses on understanding business challenges, identifying opportunities, and connecting clients with trusted geospatial and environmental insights that support informed decision-making. I like to build relationships and work closely with a variety of companies spanning across the entire development life cycle.

Outside of work I am an active freemason, and I enjoy the outdoors, doing exercise, reading a book, cooking and music.

Zillah Goode
Client Success Consultant
Zillah Goode
Client Success Consultant

I joined Landmark in 2004 and have worked in a variety of service and sales roles to date. Having completed my management training, I progressed into a Sales Management position for Landmark Environment & Property, and am now a customer success consultant. This means that I work alongside account directors, ensuring our customers receive the service they deserve and that they can work to their full potential across our platforms.

In my free time, I have an interest in anything creative, love swimming and wakeboarding, and I play many different instruments. I’m very much an outdoor girl and love long walks with my dog.

Gillian Oakley
Gillian Oakley
Senior Client Success Consultant
Gillian Oakley
Gillian Oakley
Senior Client Success Consultant

I have worked in the property industry since 2001 and joined Landmark in 2013. My experience includes working with surveyors, estate agents, property developers, architects and environmental consultants.

My role as a Senior Client Success Consultant is to help our clients achieve their goals when using our platforms and products, which include Promap, GoView and Envirocheck. I also work closely with our markets, gathering client feedback about user experience, and seeking to understand the daily needs and challenges our clients face.

If you get a call or an email from me, this is your opportunity to let us know how we are doing and for us to hear your valuable feedback – all of which helps us continue to build what YOU really need.

In my spare time, I enjoy walking in the beautiful Cheviots and the Lake District. I also love to cook and entertain my friends and family.

Nick Mills
National Training Manager
Nick Mills
National Training Manager

I have been the National Training Manager for Landmark Geodata for 18 years, with responsibility for the planning and delivery of the varied training courses we offer to our clients.

I am also involved in writing our user guides and training documentation and helping with the testing of the system as a recognised expert on the Landmark Geodata products. I have always enjoyed training people on Landmark products as I have great belief in the products themselves and the people behind them!

With more than 25 years experience in creating and delivering training, I also hold a Masters Diploma in Learning and Development as well as many Diplomas and Certificates in Training (via the Trainers Accreditation Program, TAP). I am also a Gold Accredited Learning and Development Professional and Fellow of the British Institute of Training and Occupational Learning (ITOL).

Outside of Landmark, you will always find me happy to talk about a variety of topics including sports (with football and rugby league regular topics!), theatre, music – and computer games, which I don’t seem to have yet grown out of!

Helen Luty
Helen Luty
Head of Customer Experience
Helen Luty
Helen Luty
Head of Customer Experience

As Head of Customer Experience for Landmark, I work across several business units and am responsible for our frontline service provision. To me, excellent customer service is non-negotiable – the service you receive makes or breaks your experience with us and we need to make sure that it is both positive and effortless. We always act on feedback, and I would love to hear from you about your experience as a Landmark customer.

I have worked in customer service roles all my working life, which is too many years to admit to now! I have been with Landmark since 2018. Outside of work, I am proud to hold Mad Cat Lady status and I’m a huge rock music fan, attending live events whenever possible.

Kirsten Reilly
Technical Consultant
Kirsten Reilly
Technical Consultant

As a Technical Consultant for Landmark Geodata, it’s my role to provide technical support and innovative solutions to the Landmark Geodata team to help deliver data-driven service propositions to our customers in the ever-changing geospatial world.

Before joining Landmark in 2022, I had worked in both the public and the private sectors, with experience across multiple industries, including infrastructure, environment, and land management. I have experience in providing technical solutions, product testing, GIS training, producing high-quality map outputs, data management, customer product support, and project management.

Outside of work, I enjoy running, orienteering, and spending time with my dog working on his obedience and Hoopers skills.

Haythem Al-Nadaf
Account Manager
Haythem Al-Nadaf
Account Manager

I currently serve as an Account Manager at Landmark, where I have built strong relationships with my clients and manage their needs effectively. My ability to listen to customer needs and provide solutions has led to a high level of customer satisfaction and retention.

Prior to my current position, I spent 3 years in customer service, where I developed my communication and problem-solving skills. I was able to handle difficult situations with ease and always maintained a positive attitude, earning me a reputation for being a dependable and friendly representative of the company.

In my spare time, I love anything to do with sport, with Football being the favourite and when I’m not watching that, you can find me on sofa binge watching my favourite shows.

Emily Brooks
Customer Service Team Leader
Emily Brooks
Customer Service Team Leader

I have been at Landmark since 2020, starting as a Customer Service Advisor and progressing to my role now as the Geodata Customer Service Team Leader.

I take pride in supporting our customers with any queries they may have, big or small, when using our platforms and products. During my time at Landmark, I have gained extensive knowledge on the geospatial market as well as how to provide the best customer service to ensure our customers receive the highest support possible.

We have 3 Customer Service Advisors within the Geodata Customer Service team who are all extremely friendly and always on hand to help.

Kayleigh Bradfield
Senior Customer Service Advisor
Kayleigh Bradfield
Senior Customer Service Advisor

Kayleigh brings extensive experience to the team, helping customers navigate Promap’s more advanced features and workflows. Kayleigh is also instrumental in sharing best practice tips to help users maximise efficiency. 

Bayleigh Kerr-Howell
Customer Service Advisor
Bayleigh Kerr-Howell
Customer Service Advisor

Bayleigh supports customers with day-to-day queries, ensuring users can quickly find solutions and continue their work without delays. 

Chloe Buckley
Customer Service Advisor
Chloe Buckley
Customer Service Advisor

Chloe Buckley is recognised for her approachable manner and problem‑solving skills. She takes pride in providing high‑quality customer support, building rapport quickly, and ensuring every interaction is handled with care and professionalism.