FAQs

Below you'll find all the FAQs for Promap v2, allowing you to find the answers to your questions and ensure you get the most from Promap v2

View all FAQs

A few questions about Promap

Promap v2 uses browser caching to support quick and efficient loading of different aspects of the website. Caching will mean that when you access the website for a subsequent time,…

Full article

There are a variety of keyboard shortcuts in Promap v2. Please see a full summary below: Undo: Control + Z Redo: Control + Y Delete: Delete key Set Angle: A…

Full article

This article overview the process for how to create a PDF or Image of a map in Promap v2. Step 1) Select the Print Task in the left hand menu….

Full article

Promap v2 is a brand new, simplified and quicker way to view and order your next map. Even better it now works on all modern browsers as well as both…

Full article

Views are used in Promap v2 to enable you to access the OS MasterMap Topography Layer. Each View is equivalent to 1km2 of MasterMap. When you log into Promap v2…

Full article

Your Promap Saved Maps are available in Promap v2. We run nightly updates, so if you created a map in Promap Classic today it will be available in Promap v2…

Full article

Our Training page provides details of all available resource including regular webinars, user guides and the booking of training sessions. Better yet all these resources, including our training sessions, are…

Full article
View all FAQs

Email support

Still need help?

Our expert Customer Service team are on hand to help you with any questions. Lines are open from 09:00 to 17:30 Monday to Friday.