FAQs

If you can't find what you are looking for, don't hesitate to contact us on +44 (0)844 844 9960 or customerservice@promap.co.uk to guide you through the Promap service and answer your questions. Direct lines are open from 09:00 to 17:30 Monday to Friday.

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A few questions about Promap

There are a variety of keyboard shortcuts in Promap v2. Please see a full summary below: Undo: Control + Z Redo: Control + Y Delete: Delete key Set Angle: A…

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This article overview the process for how to create a PDF or Image of a map in Promap v2. Step 1) Select the Print Task in the left hand menu….

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Promap v2 is a brand new, simplified and quicker way to view and order your next map. Even better it now works on all modern browsers as well as both…

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Views are used in Promap v2 to enable you to access the OS MasterMap Topography Layer. Each View is equivalent to 1km2 of MasterMap. When you log into Promap v2…

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Your Promap Saved Maps are available in Promap v2. We run nightly updates, so if you created a map in Promap Classic today it will be available in Promap v2…

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Our Training page provides details of all available resource including regular webinars, user guides and the booking of training sessions. Better yet all these resources, including our training sessions, are…

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