FAQs

If you can't find what you are looking for, don't hesitate to contact us on +44 (0)844 844 9960 or customerservice@promap.co.uk to guide you through the Promap service and answer your questions. Direct lines are open from 09:00 to 17:30 Monday to Friday.

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A few questions about Promap

Promap v2 is a brand new, simplified and quicker way to view and order your next map. Even better it now works on all modern browsers as well as both…

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Views are used in Promap v2 to enable you to access and view the OS MasterMap Topography Layer. Each View is equivalent to 1km2 of MasterMap. When you log into…

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Your Promap Saved Maps are available in Promap v2. We run nightly updates, so if you created a map in Promap Classic today it will be available in Promap v2…

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Our Training page provides details of all available resource including regular webinars, user guides and the booking of training sessions. Better yet all these resources, including our training sessions, are…

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