As the Head of Environmental & Mapping for Landmark Information Group, I co-ordinate the sales, customer service and consultancy functions supporting the delivery of our products and services across multiple market sectors. The unifying thread weaving through everything we do, is to drive best value for our customers.
In order to drive best value and deliver this to our customers, we place them at the centre of our decision-making. As a result, I spend a lot of time within the fabric of customer discovery and delivery management.
With a background of working in the construction sector, as well as environmental consulting (having been an AIEMA and CIWEM practising consultant for 10 years), I prize commercial realism when considering environmental risk management. More so, I prize value added services and insight for customers as the default for any business in our industry, when considering its changing nature (for example with the onset of open data).
I joined Landmark in 2014 to lead the Environment & Mapping product area, working closely with our key Architect, Surveyor and Developer customers. I am also responsible for the location based reports and services that we provide to our Conveyancing customers. Prior to Landmark, I have held various roles as Group Product Manager for Digital Mapping and Search platforms in Europe, the United States and South America.
As a Senior Product Manager at Landmark, it’s my goal to create the best products and customer experiences to help you. We place customer requirements at the heart of everything we do, so if there’s an issue that you’re trying to solve, we want to help.
I joined Landmark in 2011, after completing a Geography degree from the University of Reading, so the opportunity to work with maps daily is pretty exciting.
Our industry is entering an exciting new landscape with the open data wave and improving availability of technology. It’s fantastic to be a part of the team that will work with you to deliver new solutions to market.
I joined Landmark Information Group in 2009 and have progressed within the Customer Services Team to my current position. I bring a wealth of experience in customer support roles and lead a multi-skilled team of expert that support customers across our Environment, Legal and Mapping divisions.
My core focus is to ensure our customers receive excellent service and I’m excited about the potential for utilising advancing technology to meet and exceed customer expectations.
In my role as the manager of the account management team, I aid our team to deliver professional training, services and support to all Promap users across the country. Having worked in the industry for around 10 years I’ve seen considerable change but the evolution of the mapping arena into more layered feeds and GIS based tools for holistic analysis excites me the most, data is the becoming the key raw material for making key land and property decisions.
I have been working within the Land & Property Sector since 2007.
As a Senior National Account Manager, it’s my responsibility to assist my clients in gaining the most advantages from the products and services that we offer to suit their business needs.
Working for Landmark Information is always varied, as we cover every industry related to Environment and Mapping. It is always exciting not knowing what the next request will be for. It can go from helping clients access the most up to date mapping for a planning application to supplying information that will help them ascertain potential contamination arising from a spill. No two days are the same!
I have been working in the Property industry since 2001, and have vast experience working everyone from Property Developers to Estate Agents.
As an experienced Senior National Account Manager my goal is to help our customers get the best out of our products, including Promap, GoView and Envirocheck. If you need any advice on which of our reports or data sets would be of use to your business I would be more than happy to help. I’m also available to give CPD presentations and Training courses from refresher training to a full beginner training.
As a National Account Manager for Landmark, I provide support to a diverse portfolio of clients including architects, surveyors, developers and environmental consultants. I strive to support any client requirement and will utilise our suite of exceptional products and services to resolve any scenario. I’ll work closely with my clients to identify their need and design a solution, deliver this with unparalleled service.
My last 5 years at Landmark has seen huge changes in the evolution of our platforms and products. Our agility has not only allowed us to succeed in an everchanging market, it has placed us in a position where we are future innovators, and this excites me.
I joined Landmark in 2004 and have worked in a variety of service and sales role. Upon completing my Management Training Course, I progressed into a Sales Management position for Environment & Property.
My current role as Sales Campaign Manager is to design and deliver monthly and quarterly campaigns across all Landmark Information Groups business units. My team interact with a huge variety of clients and will support them with anything from onboarding to delivering unique project work.
I joined Landmark Information Group in 2015 and bring over 8 years of account management experience, working across multiple industries including consumer electronics and brewing.
As a National Account Manager, I support my accounts across the property market in using all Landmark products and services to their fullest potential. The opportunity to work with a varied client base that includes, Architects, Environmental Consultants and Surveyors is incredibly eye-opening and provides a varied, interesting and enjoyable working life.
I look forward to working with my accounts to improve their use of Landmark products and services in the future.
As the National Training Manager for Landmark Information Group, I am responsible for the delivery of all the varied training courses we offer to our clients.
I am also involved in writing our user guides and training documentation and helping with the testing of the system due to my knowledge and experience of the product.
I particularly enjoy training Landmark products as I have great belief in the products themselves and the people behind it – always easier to train something you believe in!
I have been delivering training for more than a decade now, I currently hold a Masters Diploma in Learning and Development as well as many Diploma’s and Certificate’s in Training (via the Trainers Accreditation Program (TAP). I am also a Gold Accredited Learning and Development Professional and Fellow of the British Institute of Learning and Development (BILD).