Support

We've got a range of FAQs and support articles to help you answer your questions and get the most out of Promap v2, have a look down below to find out more...

Support articles for Promap v2 Promap v2 FAQs

Let's start with the FAQs

Often, land registry titles can be incredibly complex, with multiple parcels of land associated with a single title. Complex used to mean time-consuming, but now this task can be done with a single…

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Promap v2 uses browser caching to support quick and efficient loading of different aspects of the website. Caching will mean that when you access the website for a subsequent time,…

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There are a variety of keyboard shortcuts in Promap v2. Please see a full summary below: Keyboard Shortcuts Undo: Control + Z Redo: Control + Y Reopen Completed Shape: Control…

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This article overview the process for how to create a PDF or Image of a map in Promap v2. Step 1) Select the Print Task in the left hand menu….

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Promap v2 is a brand new, simplified and quicker way to view and order your next map. Even better it now works on all modern browsers as well as both…

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Views are used in Promap v2 to enable you to access the OS MasterMap Topography Layer. Each View is equivalent to 1km2 of MasterMap. When you log into Promap v2…

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Need more information?

How to get started with Promap v2 in just 3 easy steps?

We now offer a brand new, simplified and quicker way to view and order your next map. What’s even better, Promap v2 works on all modern browsers as well as both PC and Mac.

We’re here to help with any questions you may have about Promap v2, but first let’s look at three quick steps to get you started:

  1. Take a glance at our user guide, it covers all the basics and a little more.
  2. Sign up to our next webinar and invite your colleagues, it’s completely free!
  3. Log on and try it out. No need for a new username, your existing login works just fine

Join our next webinar to get started with Promap v2 – Find out more here

Let’s get started!

How to Export Mapping in Promap v2?

Still need help?

Our expert Customer Service team are on hand to help you with any questions. Lines are open from 09:00 to 17:30 Monday to Friday.

Promap training

We offer a wide range of free training courses, webinars and CPDs to ensure your knowledge is always up to date and relevant.

Try our detailed one-to-one training to help you and your business get the most out of Promap. Or bring your whole team together for in house training, we’ll help your team use Promap in the most cost effective and time efficient way.

For more information, visit the training page or contact our training team at training@promap.co.uk or call us on +44 (0)844 844 9965.

Creating a Promap Print