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Support

We've got a range of FAQs and support articles to help you answer your questions and get the most out of Promap, have a look down below to find out more...

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Promap no longer supports Internet Explorer as a browser option. As part of our programme of continued platform improvements, we are implementing updates which will mean Promap will no longer…

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Promap Premium Layers provides easy access to data including property sold prices, planning applications, land registry titles, and many more. As part of the planning applications layer it is now…

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Often, land registry titles can be incredibly complex, with multiple parcels of land associated with a single title. Complex used to mean time-consuming, but now this task can be done with a single…

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Promap uses browser caching to support quick and efficient loading of different aspects of the website. Caching will mean that when you access the website for a subsequent time, it…

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There are a variety of keyboard shortcuts in Promap. Please see a full summary below: Keyboard Shortcuts Undo: Control + Z Redo: Control + Y Reopen Completed Shape: Control +…

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This article overview the process for how to create a PDF or Image of a map in Promap. Step 1) Select the Print Task in the left hand menu. Selecting…

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How to get started with Promap in just 3 easy steps?

We now offer a brand new, simplified and quicker way to view and order your next map. What’s even better, Promap works on all modern browsers as well as both PC and Mac.

We’re here to help with any questions you may have about Promap, but first let’s look at three quick steps to get you started:

  1. Take a glance at our user guide, it covers all the basics and a little more.
  2. Sign up to our next webinar and invite your colleagues, it’s completely free!
  3. Log on and try it out. No need for a new username, your existing login works just fine

Join our next webinar to get started with Promap – Find out more here

Let’s get started!

How to Export Mapping in Promap ?

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We offer a wide range of free training courses, webinars and CPDs to ensure your knowledge is always up to date and relevant.

Try our detailed one-to-one training to help you and your business get the most out of Promap. Or bring your whole team together for in house training, we’ll help your team use Promap in the most cost effective and time efficient way.

For more information, visit the training page or contact our training team at training@promap.co.uk or call us on +44 (0)330 036 6611.

Creating a Promap Print