Promap Classic is being updated
Promap Classic will be replaced by Promap V2. Rest assured, the new Promap will work on all your devices, with your old login details, contains your saved maps and requires no additional training.
Browse Promap Classic support articlesA few questions about updating Promap
Promap And 64-Bit Operating Systems
Windows XP, Vista, Windows 7 and Windows 8 operating systems are all available in a 32-bit and a 64-bit versions, the 64-bit versions should have Internet Explorer installed as a…
Full articleI can’t log in to Promap
If the ‘Username’ and ‘Password’ boxes on the Promap.co.uk home page are not allowing you to enter any details it is likely that you are using an internet browser that…
Full articlePromap ActiveX Control
The Promap website requires installation of our Promap ActiveX control (Promap Control) before the website will operate fully. The website is designed to install this ActiveX control during the first…
Full articleMaking Promap a Trusted Site
Adding websites to your Trusted Sites list is a good way of maintaining your on-line protection & security whilst allowing websites you trust not to damage your computer, whilst still allowing them…
Full articleMasterMap Colour Fill Legend
The following table shows the R/G/B values for the area fills on the OS MasterMap 1:1,250 colour view.
Full articleTeamViewer Support
To enable us to assist you more effectively we may need to remotely access your computer. Thanks to an application called TeamViewer we can securely link to your computer and…
Full articleNeed more information?
Browse our support articles
Use the menu below to browse the Promap Classic support articles.
Browse all Promap Classic support articles
How does Promap v2 compare to Classic?
Tonnes of new features, along with all your favourites
For example, did you know Promap v2 allows you to search for sites by Land Registry Title.
Use Promap across all modern browsers and operating systems
That’s right, no more Active X or limitations. Promap v2 is ready to use right now.
Brand new but familiar
We include all the same functionality and terminology to enable you to enjoy the new look and feel straight away.
Easy to get started
Whether you like learning at your own pace or need a hand, check out our Onboarding page to get started.
How to get started with Promap v2 in just 3 easy steps?
We now offer a brand new, simplified and quicker way to view and order your next map. What’s even better, Promap v2 works on all modern browsers as well as both PC and Mac.
We’re here to help with any questions you may have about Promap v2, but first let’s look at three quick steps to get you started:
- Take a glance at our user guide, it covers all the basics and a little more.
- Sign up to our next webinar and invite your colleagues, it’s completely free!
- Log on and try it out. No need for a new username, your existing login works just fine
Join our next webinar- Find out more here
