The CX Awards took place on 12th October in London, and we are delighted to confirm that Landmark Geodata won two awards. A massive congratulations to everyone who has been involved in the awards and the initiatives – this is an amazing achievement!
Landmark Geodata were finalists in three categories and won the silver in ‘CX Team of the year’ and ‘Best customer experience for SMEs’. The awards showcase the commitment to deliver world-class customer service for companies of all sizes through a period of transformation in the Proptech industry. These awards also represent the skills and professionalism of Landmark Geodata’s customer service team.
Helen Luty, Head of Customer Experience, commented:
“As a team, we are so happy to have been recognised in both the Team of the Year and Best Customer Experience for SME categories. Geodata has been through a true transformation, which has seen us grow stronger and tighter as a team, whilst boosting performance and most importantly improving on the service we provide to our customers. We won’t be resting on our laurels though, there is more to come so watch this space!”
Paul Marshall, Senior Consultant, said:
The CXA was an exciting and amazing experience for the Geodata team at Landmark. It was a real honour to be presenting our story to a number of CX professionals and to be recognised as a silver award winner in two categories was a proud moment for us and one we treasure. The event has inspired us to go even further in making our customer experience truly world class and we look forward to re-connecting with our friends at CXA again next year.
Nav Khalifa, Sales Manager, commented:
Geodata won “Best Customer Experience for SME and Team of the Year” – I am so proud of being able to say this over and over again. A few years ago, Geodata looked very different than today with not as many happy customers and a team that wasn’t as connected and engaged as it is now. However, we went through a revolution, comprehensively tearing up the script and rewriting our values and core principles. Geodata is now the team people want to work for and the team our customers want to work with which is great considering what’s still to come!
The awards bring together an esteemed panel of judges who judge the final presentations live on the day. Again, congratulations to everyone involved – a real representation of the hard-working team at Geodata.